Privacy Policy for WhatsApp Business APIs
We at Ox Pro Media LLP are committed to protecting the privacy of our users. This Privacy Policy applies to our use of the WhatsApp Business APIs and any associated services (collectively, the "Services"). By using the Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.
Information We Collect
We collect the following types of information through the Services:
- Account Information: When you create an account to use the Services, we may collect personal information such as your name, email address, and phone number.
- Message Data: When you use the Services to communicate with other users, we collect data about the messages you send and receive, including the content of the messages and the time and date they were sent.
- Usage Data: We collect information about how you use the Services, including the features you use and the actions you take within the Services.
- Device Information: We may collect information about the device you use to access the Services, including the device's IP address, browser type, and operating system.
How We Use Your Information
We use the information we collect through the Services for the following purposes:
- To provide and improve the Services: We use your information to operate and maintain the Services, and to develop new features and functionality.
- To communicate with you: We may use your contact information to send you updates about the Services or to respond to your inquiries.
- To comply with legal obligations: We may use your information as required by law, such as to comply with a subpoena or court order.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:
- With your consent: We may share your information with third parties if you have given us your consent to do so.
- With service providers: We may share your information with third-party service providers who perform functions on our behalf, such as hosting services or analytics providers. These service providers are required to maintain the confidentiality of your information and are not permitted to use it for any other purpose.
- With legal authorities: We may disclose your information to legal authorities if we believe it is necessary to comply with a legal obligation, to protect the safety of any person, or to prevent illegal activities.
Your Rights and Choices
You have the following rights with respect to your information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any personal information that is incorrect or incomplete
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to our processing of your personal information for certain purposes.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Portability: You have the right to request that we transfer your personal information to another organization, where it is technically feasible to do so.
To exercise any of these rights, please contact us using the contact information provided below.
Data Retention and Security
We retain your personal information for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy. We take appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful access, use, alteration, or destruction.